Learn how your identity is verified using Knowledge-Based Authentication (KBA) during your transaction in Notarize.
🎯Primary Audience: Customers (Signers)
Definition: A signer of a document that was or will be notarized on the Notarize platform. A signer may be a customer of Notarize or a customer of another Company using Notarize.
Knowledge-Based Authentication (KBA)
Once you’ve completed the tech-check, you will be prompted to go through the ID verification process.
1. Enter personal details and click 'Continue'.
Photo of identity verification page to enter your information
2. You will be prompted to answer a set of 5 security questions that only you should know! * **
Click Get Started and answer the 4 out of 5 questions correctly in 2 minutes.
Photo of screen to start your 2-minute security question timer
3. After you’ve successfully answered the security questions, you'll be prompted to snap a photo of your ID. Select the type of ID you'll be using and follow the on-screen prompts to snap the photo.
See What form of ID is acceptable for online notarization?
(Allow your web browser to access your camera by selecting Allow from Chrome or Share Selected Device in Firefox.)
Photo of identification (ID) options
4. When your images are clear enough for the notary to read the information on your ID, click 'Confirm and Continue'.
Photo of ID confirmation screen with examples of acceptable IDs
5. After your photos are confirmed, it's time to connect with a notary by clicking 'Let's Get Started'!
Photo of final step to connect to notary
*Currently, we require you to enter the last four digits of a U.S. Social Security number to use in assembling the security questions to verify your identity. We are actively working to build a solution to support foreign citizens who need to Notarize their signatures on documents relating to court proceedings, property, or transactions that are either in the U.S. or substantially connected to the U.S. (U.S.-based notaries cannot notarize signatures on documents which have no substantial connection or relationship to U.S. property, court proceedings or transactions.)
**If you are currently traveling or residing outside of the United States, please enter your current U.S. address or most recent address you resided in for an extended period of time.
Owner: Casey Birkholz Last updated: 9/13/2021
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